FAQ

Who should consider osteopathy?

Anyone experiencing pain, stiffness or discomfort has the potential to benefit from osteopathic treatment.

What types of conditions do osteopathic manual practitioners treat?

Osteopathic manual practitioners treat a wide range of conditions, including but not limited to: • Joint and muscle pain • Back and neck pain • Headaches, Migraines and dizziness • Chronic pain conditions • Sports Injuries • Arthritis • Sciatica • Carpal tunnel • Tennis elbow • Pregnancy-related pain • Digestive problems including irritable bowel syndrome, heart burn and constipation • Menstrual pain • Asthma • Birth trauma • Colic, reflux, feeding difficulties If you are unsure if an osteopathic manual practitioner can help you, please contact us at the clinic.

How long are appointments?

Both initial and standard appointment times are approximately 1hr consultations. Children are usually treated for around 30 minutes.

Is Osteopathic Manual Therapy covered by health insurance benefits?

There are a growing number of health insurance providers that now offer coverage for osteopathic treatment. If you are unsure if your plan covers osteopathy, it is recommended that you contact your provider for further information. Osteopathic treatment is not covered by OHIP.

What can I expect at my first appointment?

Your osteopathic manual practitioner will begin the appointment by taking a complete and detailed history of your presenting complaint and your past medical history. The following assessment involves your osteopath learning the way your body moves and functions. If there is a suspected underlying medical problem, your osteopath is trained to perform orthopedic, medical and neurological examinations for further referral. The information obtained from your history and assessment will guide your practitioner’s approach to treatment. Your treatment will consist of a range of hands-on osteopathic techniques and may involve some take home advice or exercise prescription.

What type of techniques do osteopathic manual practitioners use?

Some techniques that may be used by your practitioner include • soft tissue • muscle energy • trigger point release • stretching • positional release • joint articulation and mobilisation • visceral and joint balancing techniques • craniosacral therapy

How often do I have to go for treatment?

Osteopathy aims to restore balance within the body and enhance the body’s ability to heal itself without the need for continual intervention. Your osteopathic manual practitioner will rarely recommend treatment more frequently than once a week in the initial stages and less frequently over time. An acute injury may be resolved in 3-4 treatments over a 3-6 week period. More chronic problems often require a longer treatment or management plan. Your osteopathic manual practitioner will discuss your treatment goals, likely outcomes and frequency with you at your initial appointment once you have been assessed according to your individual circumstances.

What payment is accepted?

We accept cash, cheque, mastercard or visa. Debit is not accepted at this time. Please note: Some practitioners request payment to be only cash or cheque so please contact the clinic to verify if you are unsure of your practitioners payment preferences.

Are you able to bill the insurance company direct?

Unfortunately, we are not able to direct bill your benefits claim. You will need to pay your treatment cost at the time of your appointment and then send your receipt in to your insurance company for your benefits claim.

What if I need to cancel?

If you need to change or cancel your appointment for any reason please call the clinic to arrange the change. We do ask that you provide 24 hours’ notice for cancellations or changes. Failure to notify the clinic at least 24 hours before your treatment time may result in you being charged for your appointment if we are unable to fill the space on short notice.

Can children be treated with osteopathy?

Osteopathic manual practitioners are trained in a wide range of techniques that are gentle and safe for all ages. Children’s bodies are constantly changing and respond well to osteopathic treatment. We recommend that you bring along a snack, favourite book, toy, game or movie to help keep your child’s mind occupied during the treatment process.

Do I need a referral?

You do not need a referral to visit an osteopathic manual practitioner. If you are interested in making an appointment, you can contact the clinic directly at 905-684-4464 or book online naturallife.cliniko.com/bookings to schedule an appointment.

What should I wear to my appointment?

It is recommended to wear loose, comfortable clothing such as yoga or sweat pants and a t-shirt. If you are presenting with a lower limb problem, shorts are desirable.

Should I bring my x-rays?

It is ideal, although not essential, to bring your imaging or obtain a copy of the report from your doctor. Having these results does allow your practitioner to understand your condition more thoroughly. It is not necessary to have testing done prior to your appointment. If it is deemed necessary, your practitioner will guide you as to what they feel is best suited for your complaint.